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Brett King

Founder/CEO Moven, Bestselling Author, Speaker, Radio Show Host

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The Future of Commerce
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Bank 2.0 Interview
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BANK 2.0 - The movie
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Bio


Best selling author of the groundbreaking book BANK 2.0, Brett King is the founder of the first direct mobile bank in the US and UK and a strategic advisor to the worlds leading financial services organizations. He is an international judge for the GSMA Global Mobile Awards, the Asian Banker Retail Excellence Awards and for the Middle East Business Achievement Awards.

A speaker at global events for financial services and innovation, Brett King is a sought after expert on innovation, technology disruption, customer experience and channel distribution strategy.

He publishes regularly in his role as industry advisor on The Huffington Post, Internet Evolution, FinExtra and his personal blog. Brett King has also been featured on Bloomberg TV, BBC, CNBC, Wall Street Journal, Financial Times, and The Economist. Brett King works with global banks like HSBC, BMO, TD, RBS and others as a strategic advisor, and also provides thought leadership to leading service organizations like Sapient, WiPro, Oracle, Microsoft and others.

Brett King gave the closing keynote at the largest financial services conference in the world, SIBOS, and he has presented at conferences in more than 30 countries for organizations like Google, Forbes, Oracle, The Economist, SAS, SWIFT, the American Bankers Association, Bloomberg, The Asian Banker, IIR, Marcus Evans, DTT Fast 500, HSBC, and others.

Brett King runs a niche strategic advisory firm and is a Board Advisor at Geezeo, a leading software services provider for banks and credit unions. He also advises IAFM, the International Academy of Financial Management (previously known as the American Academy of Financial Management). As one of the founders of IAFM, one of the worlds fastest growing professional associations with more than 200,000 members in 145 countries, Brett King was instrumental in the development of the worldwide certification training provided by the organization.

Previously, he led the Asia division for Modem Media/Digitas (part of the Publicis group) managing revenues in excess of $10m per year and a 100 to 150 staff persons.

Brett King was also the Director of e-Business for Deloitte Consulting with service line responsibilities in the technology integration arena across the Asia region, particularly within the financial services practice.


SPEECH TOPICS:

The Big Shift: How Customer Behaviour & Technology will Change the Future of Retail Financial Services Ten years ago, no one could have predicted that 90 per cent of daily transactions would be electronic, that Internet Banking would provide more revenue than branches, that social media would drive your brand, and that growth in mobile banking would be the nail in the coffin for the dominance of branch banking. Brett King explains: Why customer behaviour is so rapidly changing, including the four phases of disruptive change; How branches must evolve; Why cheques are rapidly disappearing and cash is next; Why your mobile phone will replace your wallet in the next 2-3 years; and How financial institutions must reinvent themselves or become irrelevant

The Future of Retail Financial Services or Goodbye Chequebook, Hello Facebook Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by Tablet computing, the operationalizing of the Cloud and the explosion of Social Mediahe explores: How Social Media has exposed pricing, over-regulation, outdated processes and poor policy. How mobile technology is completely changing the context of banking How customer advocacy is killing traditional brand marketing, The growth of the ‘de-banked’ consumer who doesn’t need a bank at all; and Why Banking is no longer a place you go, but something you do

The Battle for the Bank Account: And why the Banks will probably lose... In this topic for 2012, Brett explores the end-game in the emergence of the mobile wallet and what it means for the humble bank account. With more than 60% of the world’s population without a bank account, with the ubiquitous nature of mobile phone handsets, and the increasingly pervasive pre-paid ‘value-store’, will you need a bank at all in the future? When you can get your Salary paid directly onto your phone, when you iTunes account doubles as a pre-paid debit card, and when you can use Facebook to send money – will banks still be able to compete?

Advocacy, Behaviour, Context – the New Rules of Engagement In this session designed for marketers and digital channel professionals, Brett King explores how social media, mobile marketing, daily deals, geo-location, advocacy, gamification and behavioral psychology are working to change the rules of engagement for financial service brands. This shift has far reaching implications for the organization, including rebuilding the marketing team, defining new metrics, delivering true 1:1 propositions and creating an open brand dialog.

Movenbank and the Reboot of Banking Movenbank is a revolutionary new bank that will launch in 2012. This is the story of how Movenbank will revolutionalize retail banking on multiple fronts. Brett King tells the story of why Movenbank decided on a card-less, paper-less, transparent model of banking and how the CREDSCORETMengagement model is going to change the way we think about engagement, value and leading in the banking arena. If Movenbank achieves what is is aiming for, it will change the way people think about banking forever.

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