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Don Shapiro    

New Discoveries On Closing The Sale, Why People Buy & Customer Value

When Don Shapiro Speaks People Learn, Laugh & Leave Inspired

As the President and Founder of First Concepts Consultants, Inc., Revenue Detective Don Shapiro has assisted firms in 30 different industries to improve strategy, marketing, sales and address change since 1985. He is known as the guy who asks the questions that no one else ever asked. A curious nature, a passion for uncovering what causes things to happen and a creative spirit has lead him to make many discoveries about why people buy, closing the sale, how people figure out perceived value and the relationship of strategy and structure.

Don Shapiro gave his first speech before an audience of 800 when he was 14 and they havent been able to stop him since. He has spoken before thousands of groups including businesses, associations and community organizations. He is known for his high energy, interactive and enthusiastic style. Each speech, seminar, workshop or training program Don delivers is customized for the group through phone interviews and a review of written information so it deals with that groups specific situation, challenges and goals.

Here are some of the main topics Don speaks on. More can be learned about these topics at the First Concepts website

*Close More Sales

*Win More Customers With The Laws Of Customer Satisfaction

*Only The Customer Can Define Value

*A Safari Inside The Mind Of The Customer

*Find The Stealth Customer Value To Increase Your Sales

*The Customer Driven Organization

*Walk The Talk: Character-Based Leadership In Action

*Life Is A Fork In The Road

Don Shapiro is a member of the Lead Change Group which focuses on Character-Based Leadership. He writes blogs for their website as well as the inspirational site Positively Positive. Don is also writing a book about how we can make better choices in our life titled Life Is A Fork In The Road. Read Dons writings and join the discussion about this book on the books Facebook Page.

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