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Tony Hsieh          

CEO of Zappos

In 1999, at the age of 24, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million.

He then joined Zappos as an advisor and investor, and eventually became CEO, where he helped Zappos grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune Magazine’s annual “Best Companies to Work For” list. In November 2009, Zappos was acquired by Amazon.com in a deal valued at $1.2 billion on the day of closing.

Tony’s first book, “Delivering Happiness”, was published on June 7, 2010, and outlines his path from starting a worm farm to life at Zappos. Tony shows how a very different kind of corporate culture is a powerful model for achieving success and happiness. “Delivering Happiness”, debuted at #1 on the New York Times Bestseller list.

Tony was interviewed by Barbara Walters when she interviewed self-made entrepreneurs. The piece included a visit to the headquarters of Zappos.com that was dubbed what “might just be the wackiest workplace in America.”

In addition to his responsibilities as CEO of Zappos.com, Tony is leading the “Downtown Project,” a group committed to transforming downtown Las Vegas into the most community-focused large city in the world. This transformation includes the relocation of the Zappos.com offices from Henderson, Nevada to what was the old City Hall in downtown Las Vegas.

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Reviews


Firm Leadership Meeting (FLM)

Jasmine and Debbie were fantastic throughout the process. Especially Debbie as we had quite a few emails last minute leading up to the event.

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Speech Topics


Zappos / Delivering Happiness / Downtown Las Vegas

Culture is to a company as community is to a city: it's about values, innovation, serendipity, participation, upward mobility, and attraction of smart startups and the creative class. Tony is applying his very successful Zappos corporate culture model (recognized multiple times by FORTUNE as one of the top 100 best places to work) to help build the most community-focused large city in the world in the place you would least expect it: Downtown Las Vegas. Research has shown that every time the size of a city doubles, productivity and innovation per resident increases by 15%, but when companies get bigger, productivity per employee generally goes down. With his new $350 million Downtown Project, Tony is creating a unique hybrid of corporation, community, and city to drive productivity and innovation both for Zappos as well as the city itself.

Delivering Happiness: A Path to Profits, Passion and Purpose

Tony Hsieh will discuss the different ingredients used by Zappos.com to build a long-lasting enduring brand, including the importance of customer service and company culture. Tony will talk about how focusing on delivering happiness to customers and employees has enabled the company to expand beyond selling shoes to clothing, bags, and other product categories.

News


Tony Hsieh's $350M plan to make Vegas an 'entrepreneur's ...

This is the first part in a week-long series on the Las Vegas Downtown Project, Zappos CEO Tony Hsieh's ambitious $350 million plan to reinvent a city.

Zappos' Tony Hsieh Said To Have Bought 100 Teslas - Yahoo Finance

From Yahoo Finance: Just one perk Hsieh is giving the Vegas tech community.

Lessons Learned from Tony Hsieh's $350MM Downtown Project in ...

English: This is a picture of Tony Hsieh, CEO of Zappos. (Photo credit: Wikipedia) I used to think business was just business. Now I realize that companies can ...

Zappos CEO Tony Hsieh's quest to create the ideal city in downtown ...

In 2012, Zappos CEO Tony Hsieh embarked on a quest to create the ideal city, modeled in part after the Burning Man festival. It would be an extension of the ...

At Amazon's Zappos, CEO Tony Hsieh Delivers On Being Different ...

While other companies talk about work-life separation or work-life balance, Tony Hsieh says his is “much more about work-life integration.” (Bloomberg).

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