Jim Knight

Author, Podcaster, Training & Development Veteran

Sean Garrett

Former VP of Communications at Twitter

Jeannine Morris

TV Host & Multimedia Journalist

David Avrin

Customer Experience & Marketing Expert

2023 Customer Experience Speaker David Avrin Preview

Bruce Turkel

Brand Management Guru

Eric Ryan

Co-Founder & Chief Brand Architect, Method Products, Inc.

Stephen Denny

Competitive Strategy & Marketing Consultant

Katya Andresen

SVP Card Customer Experience at Capital One

Jim Sterne

Founder eMetrics Marketing Optimization Summit, Digital Analytics Association, author of "Social Media Metrics: How to Measure & Optimize Your Marketing Investment"

Bob Negen

Founder of Mackinaw Kite Co., retail marketer and entrepreneur

David Aaker

Vice-Chairman of Prophet, Professor Emeritus, UC Berkeley & Author of "Brand Relevance: Making Competitors Irrelevant"

David Pottruck

Repeat Best-Selling Author and Former CEO of Charles Schwab

Katrina Craigwell

Director, Global Content & Programming at GE

Barry Weiss

Visionary Creative Leader; Entertainment Executive

Andy Sernovitz

Andy Sernovitz, one of the original Internet entrepreneurs, is founder of GasPedal Ventures, an incubator for Internet startups.

Maribeth Kuzmeski

Marketing Consultant, Author & Coach

Marc Slutsky

Expert in Customer Service, Marketing & Sales

Lynda Deakin

Co-Founder and Leader of IDEO’s Food & Beverage Practice

Chris Harris

Public Relations Specialist

Christa Carone

Co-Chair Marketing Advisory Committee, Acting Chief Marketing and Communications Officer at Boston 2024 Partnership