Jason VandeBoom

Founder & CEO of ActiveCampaign, Expert in Improving Customer Experience

Ali Rayl

Vice President of Customer Experience at Slack

Dan Steinman

Entrepreneur & Chief Customer Officer at Gainsight

Louie Gravance

Former Disney Institute Professor, Comedian & Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth

Peter Shankman

Thought-Leader in Communication & Customer Service

Robert Spector

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Jeanne Bliss

President of Customer Bliss & Author of "Chief Customer Officer"

Micah Solomon

Customer Service & Experience Consultant

Micah Solomon - Putting the Customer at the Center of Your Business

Jake Poore

President & Chief Experience Officer at Integrated Loyalty Systems

Colin Shaw

Customer Experience Thought Leader, CEO of Beyond Philosophy CX Consultancy, Author & Podcast Host

Jeff Tobe

Customer Experience Expert

Shep Hyken

Customer Service & Experience Expert; New York Times Bestselling Author

Horst Schulze

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

Don Peppers

Marketing and Sales Futurist; Customer Experience Thought Leader; Best-Selling Author

Nancy Douyon

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

Blake Morgan

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

John DiJulius

President of John Robert's Hair Studio & Spa, The Authority on World Customer Experience

Darryl Michael Speach

Customer Experience Thought Leader, People Performance Strategist, Former Disney University Faculty Member & Disney Institute Management Consultant

Gary Magenta

Author, Customer Experience Guru & SVP at Root Inc.

John A. Goodman

Customer Experience Researcher, Innovator & Entrepreneur