Jeannie Walters

Internationally-Recognized Speaker, Certified CX Professional, Thought Partner & LinkedIn Learning Instructor

Cass Sunstein

Director of the Behavioral Economics & Public Policy Program at Harvard Law School, NYT Best-Selling Author, Former Administrator of the White House Office of Information & Regulatory Affairs

Too Much Information with Cass R. Sunstein, JD

Frances Frei

Professor of Technology & Operations Management at Harvard Business School

A Leadership Conversation with Harvard Professor Frances Frei

Michelle Enjoli Beato

Bilingual Speaker & Career Development Coach

Michelle Enjoli Speaker Demo Video

Ana Larrea-Albert

Leadership Development & Empowerment Speaker; Customer Experience Expert; Founder & President of the Latina Leadership Collective; Author of Bilingual Children's Books

Michael I. Norton

Associate Professor of Business Administration, Marvin Bower Fellow

The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions

Jason VandeBoom

Founder & CEO of ActiveCampaign, Expert in Improving Customer Experience

Hal Hershfield

UCLA Professor of Marketing & Psychology; Author of "Your Future Self: How to Make Tomorrow Better Today"

Your Future Self: How to Make Tomorrow Better Today

Adaire Fox-Martin

Member of the Executive Board of SAP SE & Leader of Global Customer Operations in 71 countries

Neil Rackham

Speaker, Author & Expert on Sales and Marketing Issues

Matthew B. Crawford

Esteemed Philosopher, Bestselling Author of "Shop Class as Soulcraft" & "The World Beyond Your Head"

Ravi Dhar

Professor of Management and Marketing & Director of the Center for Customer Insights at Yale University

Dr. John Demartini

Leading Authority on Human Behavior and Leadership Development

Anat Keinan

Assistant Professor of Business Administration