Horst Schulze

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

Horst Schulze, Founder of The Ritz-Carlton | Leadership Collab 2019

Robert Spector

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Nancy Douyon

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

Micah Solomon

Customer Service & Experience Consultant

Micah Solomon - Putting the Customer at the Center of Your Business

Blake Morgan

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

Tariq Meyers

Thought Leader on Workplace Diversity & Inclusion; Former Head of Inclusion and Diversity at Lyft

Key Principles To Navigating DEI, Mental Health And Emerging ...

Jeanne Bliss

President of Customer Bliss & Author of "Chief Customer Officer"

Don Peppers

Marketing and Sales Futurist; Customer Experience Thought Leader; Best-Selling Author

Darryl Michael Speach

Customer Experience Thought Leader, People Performance Strategist, Former Disney University Faculty Member & Disney Institute Management Consultant

Gary Magenta

Author, Customer Experience Guru & SVP at Root Inc.

Dan Steinman

Entrepreneur & Chief Customer Officer at Gainsight

John A. Goodman

Customer Experience Researcher, Innovator & Entrepreneur

Peter Shankman

Thought-Leader in Communication & Customer Service

Jeff Tobe

Customer Experience Expert

Ali Rayl

Vice President of Customer Experience at Slack

Sneha Keshwani

Senior Growth Product Manager at Noom

Jason VandeBoom

Founder & CEO of ActiveCampaign, Expert in Improving Customer Experience

Yury Yakubchyk

Co-Founder of LIfe House & Wing Tel

Rob Lehman

Chief Growth Officer at Compass

Jeff Cripe

CEO and Co-founder of Cargo