Jon Picoult

Leadership Speaker; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Blake Morgan

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Tod...

Jeanne Bliss

President of Customer Bliss & Author of "Chief Customer Officer"

Colin Shaw

Customer Experience Thought Leader, CEO of Beyond Philosophy CX Consultancy, Author & Podcast Host

Horst Schulze

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

Denise Lee Yohn

Brand Leadership Expert & Author of "What Great Brands Do"

How Can Sales Contribute to CX Excellence

Cyndi Maxey

A seasoned speaker and author, Cyndi specializes in presentation and communication skills that drive profitable performance.

Shawna Suckow

Customer Mindset Expert & Author

John DiJulius

The Authority on World Class Customer Service

Rod Drury

CEO at Xero

Ian Golding

Customer Experience Specialist; CX Thought Leader

Daniel Grissom

Author and Sales Coach

Ankur Gopal

Founder & CEO of Interapt

Douglas Karr

CEO of DK New Media & Founder of MarTech.Zone

Dr. Natalie Petouhoff

Best-Selling Author, Futurist, Artificial Intelligence Consultant, Leadership Executive, Customer Service Expert & Employee Engagement Strategist

Like My Stuff: How to Get 750 Million Members to Buy Your Products on Facebook

Andrew Bailey

Chief Executive Officer, North America at The&Partnership

Jill Dyché

Vice President, SAS Best Practices; Author, "The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age"

Tim Rosa

Vice President, Global Marketing at Fitbit

Alan Trefler

Founder and CEO, Pegasystems