Robert Spector

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Blake Morgan

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

Customer Experience Keynote Speaker Blake Morgan's Speaker Reel

John DiJulius

President of John Robert's Hair Studio & Spa, The Authority on World Customer Experience

Douglas Karr

CEO of DK New Media & Founder of MarTech.Zone

Louie Gravance

Former Disney Institute Professor, Comedian & Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth

Horst Schulze

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

Horst Schulze, Founder of The Ritz-Carlton | Leadership Collab 2019

Don Peppers

Marketing and Sales Futurist; Customer Experience Thought Leader; Best-Selling Author

John Koetsier

Journalist, Analyst & Futurist

Nancy Douyon

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

John A. Goodman

Customer Experience Researcher, Innovator & Entrepreneur

Peter Shankman

Thought-Leader in Communication & Customer Service

Micah Solomon

Customer Service & Experience Consultant

Jeff Tobe

Customer Experience Expert

Jake Poore

President & Chief Experience Officer at Integrated Loyalty Systems

Shep Hyken

Customer Service & Experience Expert; New York Times Bestselling Author

Jeanne Bliss

President of Customer Bliss & Author of "Chief Customer Officer"

Michelle Huff

Chief Marketing Officer at UserTesting & Customer Experience Expert

Joey Coleman

Chief Experience Composer at Design Symphony & Author

Ali Rayl

Vice President of Customer Experience at Slack

Dan Steinman

Entrepreneur & Chief Customer Officer at Gainsight