Micah Solomon

Customer Experience Consultant & Bestselling Author

Micah Solomon's MAMA™ method of Customer Service Recovery

Eileen McDargh, CSP, CPAE

Chief Energy Officer at The Resiliency Group

Dennis Snow

Customer Service Expert, Formerly with the Disney Institute, Business Author

Robert Spector

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Nicholas de Wolff

Digital Media & Brand Strategy; Economic & Social Transformation Advisor; Sustainable Business Activist

Jake Poore

President & Chief Experience Officer at Integrated Loyalty Systems

Dr. Christopher Bauer

Expert in customer trust, professional ethics, and values