Lonnie Mayne

CEO & Founder of Red Shoes Living

Michael English

Senior Vice President, Customer Contact Centers & Electronic Distribution at Starwood Hotels & Resorts

J.B. Wood

President & CEO of TSIA, Co-Author of "Technology-as-a-Service Playbook: How to Grow a Profitable Subscription Business"

Susan Weinschenk Phd

Behavioral Psychologist, Author, Coach, & Consultant in Neuropsychology

Jeffrey Liker

Professor of Industrial and Operations Engineering at the University of Michigan; Author of "The Toyota Way"

Dr. Natalie Petouhoff

Best-Selling Author, Futurist, Artificial Intelligence Consultant, Leadership Executive, Customer Service Expert & Employee Engagement Strategist

Like My Stuff: How to Get 750 Million Members to Buy Your Products on Facebook

Dr. Christopher Bauer

Expert in customer trust, professional ethics, and values

Chao Wang

Senior User Experience (UX) Designer at Google

Chuck Longanecker

Founder of Betterment Consulting

Allegra Krishnan

Chief Loyalty & Engagement Officer at McDonald's

Allegra Krishnan | Fireside Chat, Brand Innovators

Chris Bernard

Vice President, Head of User Experience & Design at CDK Global

Art Fernandez

Social Media &Mobile Marketing Strategist, and Social CRM Engagement Manager

Jeremy Kriegel

Creating great experiences in an agile world

Pat Perdue

Pat Perdue is a recognized authority on customer/brand engagement through multiple channels, including contact center and social media.

Chris Kluis

Chris is the Director of Marketing for a large mobile development company with Fortune 100 clients.

Nick Bushak

Co-Founder of ZenSourcer

Seth Waite

Chief Experience Officer at Unigroup; Organizational Strategy Consultant

Andrea Belk Olson

Author, Applied Behavioral Scientist & Customer-Centricity Expert

Kathy Savitt

CMO & Head of Media, Yahoo

Bill Curtis-Davidson

Inclusive Design & Accessibility for XR & Spatial Computing | Diversity & Inclusion Advocate