Shawna Suckow

Customer Mindset Expert & Author

Denise Lee Yohn

Brand Leadership Expert & Author of "What Great Brands Do"

How Can Sales Contribute to CX Excellence

Melissa Gonzalez

Principal at MG2, Award Winning Retail Strategist & Author of "The Pop-Up Paradigm"

Matthew Dixon

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Andy Mouncey

Ultra-distance Athlete, Author, Goal-Setting Expert

Bruce Weinstein

Professional Ethicist Known as "The Ethics Guy;" BusinessWeek.com Columnist & Huffington Post Contributor

Steve Curtin

Customer Service Expert & Author of "Delight Your Customers"

Pete Blank

Leadership Expert, Author & Former Disney University Leader

Employee Engagement - Lessons from the Mouse House!

Dr. Natalie Petouhoff

Best-Selling Author, Futurist, Artificial Intelligence Consultant, Leadership Executive, Customer Service Expert & Employee Engagement Strategist

Like My Stuff: How to Get 750 Million Members to Buy Your Products on Facebook

Jim Knight

Author, Podcaster, Training & Development Veteran

Andy Habermacher

Expert in the Connections Between Brain Science and Business

Patrick Galvin

Leadership Development Speaker, Business Author, Expert on Building Trust & Connection to Boost Performance, Co-Founder of The Galvanizing Group

Patrick Galvin Talks About His Speaking Programs

Jeanne Bliss

President of Customer Bliss & Author of "Chief Customer Officer"

Horst Schulze

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

Jon Picoult

Leadership Speaker; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Joel Beckerman

Founder and Lead Composer of Man Made Music; Author of "The Sonic Boom"

Colin Shaw

Customer Experience Thought Leader, CEO of Beyond Philosophy CX Consultancy, Author & Podcast Host

Janine Driver

Nationally Recognized Body-Language Expert

Bob Gray CSP HoF

Guinness World Record Holder, Hall of Fame Speaker, Entertainer, Author.

Alex Laskey

Founder and Former President at OPOWER