Michelle Caba

CEO of Fama Agency & Creator of The Style Your Business Coaching Program

Paul Bramson

Sales, Leadership & Communication Trainer; CEO of The Paul Bramson Companies

Annette Franz

Founder and CEO of CX Journey; Customer Experience Expert & Author

Darryl Michael Speach

Customer Experience Thought Leader, People Performance Strategist, Former Disney University Faculty Member & Disney Institute Management Consultant

Meena Harris

Founder & CEO of Phenomenal, Lawyer & NYT Best-Selling Author of "Kamala and Maya's Big Idea"

Kevin Brown

Motivational Speaker & Bestselling Author | Creator of The Hero Effect®

Nancy Douyon

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

Responsible Innovation During Crisis - Nancy Douyon

Dee Ann Turner

Communicator, Consultant & Coach, Former Vice President, Talent and Vice President, Sustainability at Chick-fil-A, Inc.

J.B. Wood

President & CEO of TSIA, Co-Author of "Technology-as-a-Service Playbook: How to Grow a Profitable Subscription Business"

Blake Morgan

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Tod...

Matthew Dixon

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Alexander Osterwalder

Entrepreneur, Business Model Innovator & Author of "Value Proposition Design"

Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers (...

Anne Morriss

Executive Founder of The Leadership Consortium, Leadership Coach & Author

Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems

Dr. Natalie Petouhoff

Best-Selling Author, Futurist, Artificial Intelligence Consultant, Leadership Executive, Customer Service Expert & Employee Engagement Strategist

Like My Stuff: How to Get 750 Million Members to Buy Your Products on Facebook

Shep Hyken

Customer Service & Experience Expert; New York Times Bestselling Author

Fred Reichheld

Founder of Bain & Company's Loyalty Practice; Author of "The Ultimate Question"

Jay Baer

Business Growth & Customer Experience Expert

Hall of Fame Business Growth & Customer Experience Keynote Speaker

Charlene Li

Expert on Social Media & Marketing; Author of Bestselling Books "Groundswell" & "Open Leadership"

Danny Meyer

Founder of Shake Shack; Leadership Speaker & Employee Wellness Advocate

Janine Driver

Nationally Recognized Body-Language Expert