Fred Reichheld

Founder of Bain & Company's Loyalty Practice; Author of "The Ultimate Question"

Jay Baer

Business Growth & Customer Experience Expert

Hall of Fame Business Growth & Customer Experience Keynote Speaker

Charlene Li

Expert on Social Media & Marketing; Author of Bestselling Books "Groundswell" & "Open Leadership"

Janine Driver

Nationally Recognized Body-Language Expert

Kioka Tanksley

Billionaire Brand Consultant & CEO of Royalty Reigns Management

Harvey Mackay

Iconic Business Guru and Bestselling Author

John Ruhlin

World's Leading Authority in Maximizing Customer Loyalty Through Radical Generosity

Itzik Amiel

Global Leading Authority on Networking and Relation Capital

Adam Toporek

Globally-Recognized Customer Experience Expert

Mark Kamp

Best-Selling Author of "Opportunity Rocks! Be a Rock Star in Business and Beyond" & Performer

Dan Gingiss

Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

Jonathan Sprinkles

Thought Leader on Human Connection & Best-Selling Author; Known as "The Connection Coach"

Steve Dennis

Retail Strategy & Innovation Expert

Joey Coleman

Chief Experience Composer at Design Symphony & Author

Elizabeth Dixon

Principal Strategy Lead, Service & Hospitality at Chick-fil-A

Costas Markides

Business & Strategy Expert

Jim Knight

Author, Podcaster, Training & Development Veteran

David Nour

Social Networking Strategist

Lee Cockerell

Former Executive Vice President of Walt Disney World Resort Operations and author of "Creating Magic" and "The Customer Rules"

Jeanne Bliss

President of Customer Bliss & Author of "Chief Customer Officer"