Karen Mangia

President & Chief Strategy Officer at The Engineered Innovation Group; Former VP of Customer & Market Insights at Salesforce; Author of "Success with Less"

Yamini Rangan

CEO at HubSpot

John Ruhlin

World's Leading Authority in Maximizing Customer Loyalty Through Radical Generosity

Cate Trotter

Former Head of Trends at Insider Trends

Ana Larrea-Albert

Leadership Development & Empowerment Speaker; Customer Experience Expert; Founder & President of the Latina Leadership Collective; Author of Bilingual Children's Books

Adam Ferrier

Founder of ThinkerBell, Multi Award-Winning Brand Strategist, Consumer Psychologist & Author

Dr. Salah S. Hassan

Professor of Strategic Brand Management & Academic Director of Graduate Certificate in Marketing & Brand Management

Narrative Summit 2019 - Dr. Salah Hassan

Dr. Anissa Holmes

Pioneer in Cosmetic & Family Dentistry, Podcaster, Author of "Delivering WOW: How Dentists Can Build A Fascinating Brand And Achieve More While Working Less"

Jeannie Walters

Internationally-Recognized Speaker, Certified CX Professional, Thought Partner & LinkedIn Learning Instructor

Russel Lolacher

Customer Service & Communication Expert, Host of "CX Storytime" Podcast

Chanice Henry

Editor-in-Chief of CX Network

Janelle Estes

Chief Insights Officer at UserTesting & Author; Expert in Usability Testing and User Experience (UX)

Dom Nicastro

Staff Reporter at CMS Wire & Sports Radio Host

Jonathan Sprinkles

Thought Leader on Human Connection & Best-Selling Author; Known as "The Connection Coach"

Adaire Fox-Martin

Member of the Executive Board of SAP SE & Leader of Global Customer Operations in 71 countries

Carrie Wilkerson

Keynote Speaker on Business, Motivation, Productivity, Work/Life Balance; Strategist & Consultant for your Sales Force

Kioka Tanksley

Billionaire Brand Consultant & CEO of Royalty Reigns Management

Kris Miller

Senior Vice President & Chief Strategy Officer at eBay; Global Management & Strategy Expert

Aimee Johnson

Former Chief Marketing Officer at Zillow & Former Senior Vice President at Starbucks; Customer-Centric Innovation Expert

Aimee Johnson - 2023 Women in Data Science (WiDS) @ Penn Conference

John Koetsier

Journalist, Analyst & Futurist