Dave Lieber

Speaker, Columnist & Yankee Cowboy Humorist

Dr. Christopher Bauer

Expert in customer trust, professional ethics, and values

Shep Hyken

Customer Service & Experience Expert; New York Times Bestselling Author

Fred Reichheld

Founder of Bain & Company's Loyalty Practice; Author of "The Ultimate Question"

Jeff Tobe

Customer Experience Expert

Gregory P. Smith

Business Motivational Speaker and Organizational Development Consultant

Jay Baer

Business Growth & Customer Experience Expert

Hall of Fame Business Growth & Customer Experience Keynote Speaker

Charlene Li

Expert on Social Media & Marketing; Author of Bestselling Books "Groundswell" & "Open Leadership"

Frances Frei

Professor of Technology & Operations Management at Harvard Business School

A Leadership Conversation with Harvard Professor Frances Frei

Jeanne Bliss

President of Customer Bliss & Author of "Chief Customer Officer"

Nick Webb

Best-Selling Author, Futurist & Expert on Healthcare, Business Trends, Innovation & Customer Experience; Holder of over 40 US Patents

Nick Webb Speaking 2024

Robert Spector

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Andrew Sobel

Leading Authority on Business Relationships

Dennis Snow

Customer Service Expert, Formerly with the Disney Institute, Business Author

Horst Schulze

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

Jake Poore

President & Chief Experience Officer at Integrated Loyalty Systems

Jon Picoult

Leadership Speaker; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Don Peppers

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Danny Meyer

Founder of Shake Shack; Leadership Speaker & Employee Wellness Advocate

Kelly McDonald

Multicultural Marketing & Business Trends Expert