Chad Hymas

World-Class Wheelchair Athlete & Best-Selling Author

Barry Sternlicht

Chairman and Chief Executive Officer Starwood Hotels & Resorts Worldwide, Inc.

Larry Bailin

Digital Marketing Pioneer, Business & Sales Speaker

Chris Skinner

Independent Commentator on the Financial Markets; Blog at Financser

Joe Pine

Expert on Experience Staging and Mass Customization

Jeffrey Rayport

Faculty at Harvard Business School; Expert in Strategy, Execution, Customer Service and Brand Loyalty

Cory Ondrejka

Co-creator of the Digital World, Second Life; Fromer Senior Vice President for Digital Strategy, then as Executive Vice President Global Digital Marketing at EMI Music

Trish McEvoy

Founder and CEO, Trish McEvoy Beauty Line

Johnny Cupcakes

CEO of Johnny Cupcakes, Award Winning Entrepreneur & Brand Hysteria Expert

Vince Molinaro

Leadership Advisor & New York Times Bestselling Author of "The Leadership Contract: The Fine Print to Becoming a Great Leader"

Accountable Leaders: Inspire a Culture Where Everyone Steps Up, Takes Ownership, and De...

Ron Kaufman

Author and World’s Leading Educator & Motivator for Uplifting Customer Service

Shep Hyken

Customer Service & Experience Expert; New York Times Bestselling Author

Fred Reichheld

Founder of Bain & Company's Loyalty Practice; Author of "The Ultimate Question"

Barry Nalebuff

Milton Steinbach Professor of Management at Yale School of Managment, Co-Founder of Honest Tea & Chairman of KomBrewCha

Scott McKain

Customer Experience Expert & Best-Selling Business Author

Paco Underhill

Shopping Anthropologist; Expert in Consumer Trends

Robert "Bob" Safian

Founder of The Flux Group, Host of Masters of Scale: Rapid Response, and the Editor-at-Large for Masters of Scale; Former Editor-in-Chief of Fast Company

Prepare for where AI is headed next

Sergio Zyman

Marketing Visionary; Former Coca-Cola Marketer

Martha Rogers

Co-Developer of the "One to One" Philosophy, Leading Authority on Customer Relationship Management Strategy

Bernard Kouchner

Former Minister of Health of France; Founder of Nobel Peace Prize-Winning Médecins Sans Frontières