Chief Experience Officer, Cleveland Clinic
Former Walmart Executive, Bestselling Business Author, Human Resources & Retail Sales Speaker
The Sam Walton Way: 50 Of Mr. Sam's Best Leadership Practices
Renowned Expert on Consumer Engagement & Experiential Marketing; Co-Founder of Strategic Horizons
Customer Experience Expert
Change Management & Innovation Guru; Author of "Coloring Outside the Lines in a Stay-In-the-Lines World"