Customer Experience Consultant & Bestselling Author
Micah Solomon's MAMA™ method of Customer Service Recovery
Leadership Expert & Bestselling Author
Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"
Educator & Technology Expert; Co-Founder of Infosavvy
Author of "The First Muslim," a New Look at the Life of Muhammad
Founder of Intellectual Ventures; Former Chief Strategist & Chief Technology Officer of the Microsoft Corporation; Author of “Modernist Cuisine: The Art and Science of Cooking"
Accidental Entrepreneur with a Mission to Give Back; Founder of glassybaby
Lifestyle & Health Expert; Bestselling Author; Longest-Lived Survivor of Coronary Bypass Surgery
Executive Director of the Center for Leadership and Strategic Thinking at the University of Washington Foster School of Business
Educator and Author