Robert Spector

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

John Nance

New York Times Best-Selling Author

Duane Knapp

Worldwide Brand Expert, Author, Entrepreneur, Chairman and Founder of BrandStrategy, Inc

Becky Halstead

First Female Graduate of West Point to Reach General

Dr. Colleen Hacker

Motivational Peak Performance, Psychology & Leadership Speaker; Mental Skills Coach for the USA Women’s Olympic Soccer & Ice Hockey Teams

Steve Donahue

Sahara Desert Adventurer, Bestselling Author, Corporate Change & Engagement Expert

Howard Olsen

Sales Training and Keynotes That Work ... Guaranteed!

Amy Compton-Phillips

Healthcare Executive, Innovator, President & Chief Clinical Officer at Providence

Kat Holmes

Senior VP of Product Experience at Salesforce; Former Director of User Experience at Google; Founder of Mismatch.design & Author of "Mismatch: How Inclusion Shapes Design"

Dan Caldwell

President & Co-Founder of TapouT

Micah Solomon

Customer Experience Consultant & Bestselling Author

Micah Solomon's MAMA™ method of Customer Service Recovery

Clint Borgen

Founder & President of The Borgen Project

Tod Maffin

Tod Maffin is one of North America's leading digital marketing experts, specializing in viral and ROI-based campaigns for sectors from human resources to real estate to education.

Brooke Angles

Expert in social media and digital integration; Founder of Admosis Media

Rand Fishkin

Co-Founder & CEO of SparkToro; Former CEO of Moz; Co-Founder of Inbound.org & Author of "The Art of SEO"

Sherman Alexie

Poet, Short Story Writer, Novelist, and Performer

Ramona Pierson

Former Managing Director, Head of Product and Innovation at PwC

David McLauren

Diversity & Leadership Specialist

Keynote Intro Final ORG With Contact

Susan Ershler

Business Executive, International Speaker, Author & Mountain Climber

Susan Ershler on Teamwork: We are stronger together!

Alexis Hope

Designer & Researcher at MIT Media Lab, Expert in Creativity, Innovation & the Future of Work