Dan Gingiss

Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

Jeanne Bliss

President of Customer Bliss & Author of "Chief Customer Officer"

Don Peppers

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Kelly McDonald

Multicultural Marketing & Business Trends Expert

Adam Toporek

Globally-Recognized Customer Experience Expert

Joey Coleman

Chief Experience Composer at Design Symphony & Author

Stan Phelps

IBM Futurist, Bestselling Author of the Goldfish Series, Customer Experience & Artificial Intelligence Thought Leader

Stan Phelps Speaker Reel AAE

Blake Morgan

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Tod...

Denise Lee Yohn

Brand Leadership Expert & Author of "What Great Brands Do"

How Can Sales Contribute to CX Excellence

Jay Baer

Business Growth & Customer Experience Expert

Hall of Fame Business Growth & Customer Experience Keynote Speaker

Nick Webb

Best-Selling Author, Futurist & Expert on Healthcare, Business Trends, Innovation & Customer Experience; Holder of over 40 US Patents

Nick Webb Speaking 2024

Robert Spector

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Jon Picoult

Leadership Speaker; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Ana Larrea-Albert

Leadership Development & Empowerment Speaker; Customer Experience Expert; Founder & President of the Latina Leadership Collective; Author of Bilingual Children's Books

Barbara E. Kahn

Profesor of Marketing, Wharton School of Business

Shawna Suckow

Customer Mindset Expert & Author

Melissa Gonzalez

Principal at MG2, Award Winning Retail Strategist & Author of "The Pop-Up Paradigm"

Peter Shankman

Thought-Leader in Communication & Customer Service

Micah Solomon

Customer Experience Consultant & Bestselling Author

Micah Solomon's MAMA™ method of Customer Service Recovery

Jake Poore

President & Chief Experience Officer at Integrated Loyalty Systems

Flavio Martins

VP of Operations and Customer Support at DigiCert; Award-Winning Customer Service Blogger

Annette Franz

Founder and CEO of CX Journey; Customer Experience Expert & Author

Allison Pickens

Founder of The New Normal Fund; Former COO at Gainsight & Board Director

Andrew Lock

Best-Selling Author of "Walt Disney's Way"

John and Mark Cronin

Co-Founders of John’s Crazy Socks

Detria Williamson

Experience-led CMO, Brand Storyteller, Global Digital Marketer & Inclusivity Visionary

Karen Mangia

President & Chief Strategy Officer at The Engineered Innovation Group; Former VP of Customer & Market Insights at Salesforce; Author of "Success with Less"

Adam Ferrier

Founder of ThinkerBell, Multi Award-Winning Brand Strategist, Consumer Psychologist & Author

Aimee Johnson

Former Chief Marketing Officer at Zillow & Former Senior Vice President at Starbucks; Customer-Centric Innovation Expert

Aimee Johnson - 2023 Women in Data Science (WiDS) @ Penn Conference

Steve Dennis

Retail Strategy & Innovation Expert