Ali Rayl is responsible for making the working lives of Slack’s millions of users simpler and more productive. She joined Slack during its conception as the director of QA for Tiny Speck, now known as Slack Technologies, Inc., and has cultivated a culture of customer “love” since the company’s beginnings.

Prior to Slack, Ali was director of QA for Songbird, an open-source music platform. She received her BA in humanities from the University of Colorado, Boulder.

Business, Business Leadership, Women in Business, Influential Women, Female Leadership, Technology, Communication, Customer Experience, Customer Service, Customer Loyalty, Consumer Behavior, CRM, Leadership,