Influence without Authority

How do you get things done when you can't give orders? Learn a model built on actual practices, applicable to many current situations, inside your own organization and in outside situations you have to deal with. Other departments, divisions, geographical units, virtual teams and task forces, senior managers and leaders whose cooperation is needed, talented but difficult employees, and underperformers all can be influenced through exchange and reciprocity. Similarly, customers, potential collaborators, suppliers, government agencies, and potential employees can be persuaded to be amenable to being influenced. Can be delivered interactively, with application challenges or audience-provided examples in real-time. Q and A welcome. (Based on Influence without Authority, 3 editions, and Influencing Up, both with David Bradford)

Leadership in Challenging times

Leaderhip is really hard! Everything you do -- or don't -- is watched and has consequences, intended or not. And who you are is what comes through, more than your words. How to go beyond oversimplified or impossibly complex leadership models to get outstanding results. Learn to avoid misguided actions that help cause or reinforce the problems that you want to overcome: Resistant or too docile employees? Teams that don't work well together? Otherwise star performers who alienate colleagues or customers? Employees who do not hold colleagues accountable, withhold feedback, or undermine those who need support? Nasty competitors? Passive when spotting problems? Unwilling or unable to coach colleagues or lower level employees? Assuming the worst of upper level managers and offering no constructive feeedback, or bothering to test assumptions?
How do overcontrolling or underdirecting leadership actions fail to be productive? Why tangible vision and a clearly shared direction are necessary, even when full answers aren't known. The power of really listening to employees (in part to know what they care about, so they can be offered more of that in exchange for desired behaviors). The dangers of always trying to be liked, or feared. And ignoring the power of vulnerability as a leftover from outmoded heroic leadership models.

Can be delivered as an interactive speeech, experiential workshop, with back home applications.

Based on Managing for Excellence, and Power Up both with Bradford.