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Margaret Ann Pritchard  

Certified Corporate Etiquette Consultant who presents seminars on Business Etiquette, Dining, and Professional Communication

Margaret Ann Pritchardis founder of Manners and Protocol, LLC, a company specializing in business etiquette and protocol services. She is a gifted professional speaker and trainer for audiences across the United States. Her unique presentations are recognized for world class quality and professionalism.

Margaret Ann is genuine. Having more than twenty years leadership experience with BellSouth, she has a unique style that makes etiquette fun, enjoyable, and rewarding. She has been featured on radio and television as well as in numerous publications nationwide. Her content-rich presentations have been applauded for her knowledge, entertaining style, humor, and the real-life experiences she shares.

She received her Bachelor of Arts and Masters of Science degrees from Vanderbilt University in Nashville, Tennessee. She has been certified and trained as a corporate, international and children's etiquette consultant by The Protocol School of Washington.She is a member of the National Speakers Association and the International Association of Protocol Consultants.

Clients include national and international corporations, colleges and universities, professional organizations, youth, government officials, fund-raising professionals, sales and customer service professionals, and other distinguished individual

Speech Topics

NETIQUETTE

Technology Etiquette

Great Communication: A leading characteristic of the successful job candidate, leader, manager, salesperson, teacher, elected official, consultant, professional, and executive.

  • Communication: A Vital Skill for Everyone in the Organization
  • Comunication: Vital to Great Customer Service
  • Smile: Your Customer Can Hear It!
  • The Telephone: Every Call Means Business
  • Eighteen Tips for Great Telephone Communication
  • Returning Calls - The Lost Art
  • Voice Mail - Recording and Leaving the Message
  • Learn to vibe: The cellular telephone
  • Internet Etiquette: 25 Tips to Make Life Better
  • Electronic Devices in the Workplace

You represent the quality of your company/organization in everything you do: Your actions, your words, and your appearance.

When it comes to your business, regardless of the mode of communication used, professionalism and courtesy never go out of style.

Good Manners are free and they are priceless!

Professional Dining Savvy

You are not there to eat

  • A fascinating tutorial featuring what to do before, during, and after the business meal.
  • Great use of conference time and resources
  • Perfect for all ages and all levels of business associates
  • Manners Matter: Especially at the Business Meal!
  • World Class Entertaining
  • Host and Guest Duties
  • RSVP
  • Seating Arrangements
  • Foods You Should Refrain from Ordering
  • Napkin 101
  • When to Begin Eating
  • Navigating the Place Setting
  • The Courses of the Business Meal
  • American and Continental Styles of Eating
  • Polite Conversation
  • Handling the Knife and Fork
  • Iced Tea and Lemon
  • Bread and Butter
  • How to Eat Various Foods
  • Foreign Objects and Accidents
  • Respect for the Waitstaff
  • Toasting: Begin, Be Brief, Be Seated
  • TIP: To Insure Promptness
  • Salt and Pepper
  • To Do and Not To Do
  • Coughing and Sneezing
  • The History of Many Dining Customs
  • True Stories of Dining Disasters
  • The Buffet
  • BMW
  • At the Recption
  • The Thank-You Note

Executives (90%) believe that successful leaders need to know how to navigate the dining table as well as the boardroom table.

Can you afford the risk?

Professional Business Savvy

Whatever your business, whatever your age, knowing how to handle yourself in different situations will become one of your most valuable assets. Let us introduce you to the world of Manners and Protocol!

Professional Business Savvy

  • The Importance of Etiquette Intelligence
  • Making Outstanding First Impressions
  • How to Introduce Yourself and Others
  • The Proper Handshake and Greeting
  • Name Badges
  • Improve Your Mingling Proficiency
  • How to Work a Room
  • How to Talk with Anyone About Anything
  • Presenting the Business Card
  • Remembering Names
  • Eye Contact
  • The Civility Code

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