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Bob Phibbs, known as the Retail Doctor, has helped hundreds of small and medium-sized businesses in major industries, including hospitality and retail. He and his work have been prominently featured in Entrepreneur magazine, the Wall Street Journal, and the New York Times. Phibbs also regularly appears on MSNBC's Your Business, providing insights into retail strategies and business growth.
Phibbs owns a publishing firm and has founded two successful businesses. His experience as a conductor has also provided him with valuable insights into team building and leadership. Phibbs is frequently quoted on strategies for independent retailers to succeed against large competitors. His presentations encourage business owners to critically assess their practices and find innovative ways to compete.
Phibbs' notable achievements include his turnaround of an independent coffee house that faced steep competition from Starbucks. By revamping their operations, he helped increase their sales significantly, showcasing his ability to dramatically boost business performance. He has also been a partner in expanding the Hunter Douglas elite Gallery dealers program across the US. Having started in retail at the age of 16, Phibbs has delivered keynotes at national conferences like the National Retail Federation and the Hobby Industry Association. His keynote programs include topics such as "How to Train and Manage Your Sales Team", "Power Marketing", "Selling Like a Pro", and "You Can Compete". His book "You Can Compete" has been widely recognized and is used in Do-It-Best hardware's How-to-Beat-the-Big-Box kit. Phibbs has received positive feedback for his engaging speaking style, particularly from CEOs and managers at a major retail conference in New Zealand.
Videos
Speech Topics
Attention Shoppers! Bringing Great Retail Concepts to Your Business.
Every business can learn concepts from retail and utilize them in merchandising and promoting their services. Learn how integrating great retail practices can improve your bottom line.
Combat Medic For Retail - How to win when facing BIG competition
What to do and not do when your customer base is challenged.
Manage Your Sales Team or Theyll Manage Your Sales
a one-hour presentation that shows step-by-step methods to create the best sales force
Anyone Can Sell!
an interactive session that breaks down how to build any relationship whether in person, in the home or on the phone into five easy points. Using role-playing and real world examples, attendees will leave understanding how to build rapport in a natural way; whether they want to convince their children to get good grades, a client to purchase their product, or just to build your management team.
You Can Compete
a one-hour presentation that will entertain as well as educate your audience on what it takes to succeed. Learn why discounting is not what brings customers back and how to succeed against your competition. Your audience will be inspired to change the way they do business because they know how to look in the mirror not blame others.
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