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Calvin Stovall
The MAN of Customer Service
Calvin Stovall has energized and motivated audiences nationwide with his high-content, unorthodox, and humorous platform. Calvin specializes in delivering customized, keynote presentations for businesses that want to inspire their employees to provide exceptional customer service and build loyalty among their key clients and customers. Calvin has often been referred to as the “MAN of Customer Service.” He truly understands the importance of building lasting relationships, and having real passion when working in the “people” business.
With more than 16 years in the hospitality industry, Calvin served as vice president of marketing with Hilton Hotels Corporation where he was responsible for the brand marketing and public relations efforts for more than 150 Homewood Suites by Hilton hotels. While under his leadership, Homewood Suites by Hilton was voted best in class by numerous consumer advocacy publications, including Consumer Reports and recognized four times by J.D. Power and Associates® for its unwavering commitment to product and customer service quality. He has been quoted in numerous publications including Travel Weekly, Hotel & Motel Management, Hotel Business, Brand Week, and Business Travel News.
His audiences will experience real-life, hands-on practical customer service examples -- practical steps which can be easily applied to organizational challenges of today. His secret lies in getting everyone in the audience to embrace and understand the importance of Moments of Impact™ -- those precious, once-in-a-lifetime opportunities to impact the customer’s overall experience. Calvin’s objective is to make sure everyone leaves his presentations understanding that fanatically relentless customer service starts with “YOU!”
His energizing and inspirational messages combined with his positive, can-do-anything attitude will ignite your attendees to move and take action. Your audience will remember his hard-hitting, funny, and real-life approach. Whether keynoting a conference or leading a training session, Calvin is sure to leave your attendees with a most memorable experience which will last for months or years to come.
During his professional speaking career, Calvin has spoken to many groups nationwide in varying industries. His clients give him rave reviews for his innate ability to truly connect with his audience and ensure that his presentations are customized to their needs. Calvin's got a smile as wide as a yardstick, a wicked gleam in his eye, a heart big as Texas, and the energy and spark of a rocket. If you are looking for someone other than your “typical” keynote speaker, then Calvin Stovall is your MAN!
Fanatically Relentless Customer Service
Fanatically Relentless Leadership
Fanatically Relentless Teamwork
Change is Inevitable...Success is Intentional
Be The Man: No Y-Chromosome Required!
Don't Just Dream It. Do It!
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