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Candice Lapa
Computer Triage Nurse.
I worked as a Labor and Delivery nurse at a high risk tertiary care teaching hospital for 19 years. Working with the resident doctors in a bare, no-frills county facility was challenging, rewarding and more fun than I ever could have imagined.
The 90s brought computers to the workplace, and with them my unplanned “lean in” juncture. I helped build and implement the first computer documentation system for L&D, and was subsequently offered a Nursing Informatics training position. At that moment, my crossroads loomed large as I considered an opportunity I could not have envisioned from my clinical nursing perspective.
Nursing was my passion and love, but it was also my comfort zone. I was functioning with confidence and ease in my OB nurse’s world, and was not inclined to want to “fix what wasnʼt broken.” The emerging tech field was an entire world to which I had no exposure. I had never touched a computer keyboard! I feared leaving my team, and also losing confidence in my ability to do my job.
On the flipside, the job seemed like an amazing opportunity. I could lean in and explore the unknown, and embrace the stimulation and challenge of a new career.
So I leaned in. It was painful. I was thrust into a steep learning curve during a time period that included ailing parents with enormous needs. There were panic attacks and sleepless nights. Tech talk was as foreign to me as medical terminology is to the layperson. I had to get comfortable with feeling inept. I asked a lot of questions, researched software, hardware and networks, and tolerated feeling overwhelmed as a norm. Over time, it slowly began to make sense.
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