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Chip Conley    

Strategic Advisor for Hospitality & Leadership at Airbnb

Chip Conley is the Strategic Advisor for Hospitality and Leadership, Airbnb.

As a hospitality entrepreneur, disruptive business rebel, and social change agent, Chip Conley is a leader at the forefront of the sharing economy.

At age 26, the founder of Joie de Vivre Hospitality took an inner city motel and turned it into the 2nd largest boutique hotel brand in the world. Inspired by psychologists Maslow and Frankl, Chip’s books, Peak and the New York Times bestseller Emotional Equations, share his own theories on transformation and meaning in business and life.

Chip was CEO of his innovative company for 24 years. In 2013 he accepted an invitation from the founders of Airbnb to help transform a promising home sharing start-up into what is today the world’s largest hospitality brand. As Head of Global Hospitality & Strategy, Chip taught his award-winning methods to hundreds of thousands of Airbnb hosts in nearly 200 countries, and created the Airbnb Open that brings thousands together in a global festival of belonging (he transitioned to a part-time role as Strategic Advisor for Hospitality and Leadership in January 2017).

Chip founded Fest300 in 2013 to share his passion for travel and the world’s best festivals (the company merged with Everfest in 2016 where he is part-time Chief Strategy Officer). Chip has received hospitality’s highest honor, the Pioneer Award, joining industry icons Marriott, Kimpton and Wynn. He is the founder of the Celebrity Pool Toss, which has raised millions for the Tenderloin neighborhood where he opened his first hotel, and San Francisco’s Hotel Hero Awards that shine a light on the unsung heroes serving hotel guests every day. Chip holds a BA and MBA from Stanford University, and an honorary doctorate in psychology from Saybrook University. He serves on the boards of the Burning Man Project and the Esalen Institute.

Speech Topics

PEAK: How Great Companies Get Their Mojo From Maslow

Part memoir, part theory, and part application, Chip shares Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how attendees can bring about similar changes in their work and personal lives. He explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture.

Toward a Psychology of Business: Simple Truths for Creating a Culture of Happiness and Success

Chip believes the most neglected fact in business is that we're all human and that business schools don't do enough to help us understand that creating peak experiences for stakeholders can create peak performance for a company. The PEAK model can be used to understand how a company can relate to relationships beyond those with employees and customers: investors, vendors, the community, and, even with yourself. As a practitioner who has used his own company (with over 3,000 employees) as a laboratory for understanding the human condition, Chip's philosophical but prescriptive approach to leadership will be very illuminating.

DISRUPTIVE INNOVATION: Learning How to See and Surf a Disruption

Chip Conley has disrupted the hospitality industry twice, once as the founder and long-time CEO of Joie de Vivre Hotels (America's second largest boutique hotel company) and more recently in 2013 when he joined the three founders of Airbnb to help grow and lead the company to become the most valuable hospitality company in the world. Chip has identified his three rules of disruptive innovation in any industry and how start-ups as well as established companies can see the foreshadowing of a new wave on the horizon and surf that wave to competitive advantage.

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