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Chip Conley joined the tiny tech start-up Airbnb nearly a decade ago after a successful career as a boutique hotel company founder and CEO. He was twice the age of the average Airbnb employee, which earned him the title "Airbnb's Modern Elder." As the internal mentor to the young Airbnb CEO Brian Chesky, Conley was instrumental in transforming Airbnb's culture and contributed to its growth into the most valuable hospitality company in the world. His experience at Airbnb, where he taught his award-winning methods to hundreds of thousands of hosts in nearly 200 countries, highlights the value of intergenerational collaboration.
His bestselling books, including "Wisdom at Work: The Making of a Modern Elder" and "Emotional Equations," are testaments to rethinking the value of having five generations in the workplace and why more companies are doing their best to encourage their older workers to stay in the workplace longer. Conley has also authored "Peak" and the newly released "Learning to Love Midlife: 12 Reasons Why Life Gets Better with Age." His Modern Elder Academy has more than 2,000 alums who've come to the Mexican beachfront campus, which Conley co-founded, and MEA will soon be expanding with a new campus on a 2,600-acre regenerative horse ranch in Santa Fe, New Mexico in April 2024.
In addition to his contributions to hospitality and leadership, Conley is recognized as a thought leader at the intersection of psychology and business. He promotes a philosophy of mutual mentorship in the workplace, emphasizing the benefits of age diversity and wisdom sharing across generations. His approach to leadership includes understanding the motivations of various stakeholders like employees, customers, bosses, and investors to foster better relationships and a connected culture. Through his media appearances, including a TED talk and features on "Good Morning America" and "The Today Show," Conley continues to share his insights on creating a culture of happiness and success in business.
Videos
Speech Topics
The Future of Work: How to Scale Your Culture in a Hybrid Organization
When the young founders of Airbnb asked Chip to help turn their startup into a world-class organization, he brought a core set of principles that would transform the culture of the company.
As the world adapts to the changing dynamics of hybrid work, these same principles are the key to unlocking productivity, creativity, collaboration, and culture - all while maintaining flexibility. This framework will give you the tools to amplify a growth mindset at scale, and develop talent across all levels of your organization.
Chip deconstructs how to understand the motivations of employees, customers, bosses, and investors, and use that to foster better relationships and build a more connected culture than ever before.
Disruptive Innovation: Learning How to See and Surf a Disruption
Chip Conley has disrupted the hospitality industry twice, once as the founder and long-time CEO of Joie de Vivre Hotels (America's second largest boutique hotel company) and again when he joined the three founders of Airbnb to help grow and lead the company to become the most valuable hospitality company in the world. Chip has identified his three rules of disruptive innovation in any industry and how start-ups as well as established companies can see the foreshadowing of a new wave on the horizon and surf that wave to competitive advantage.
Peak: How Great Companies Get Their Mojo From Maslow
In this conversation, Chip shares Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how attendees can bring about similar changes in their work and personal lives. He explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture.
The Modern Elder: A New Framework for Sharing and Receiving Wisdom
For the first time ever, we have five generations in the workplace at the same time. What would happen if we got more intentional about how we all work together? Age diversity makes companies stronger as wisdom can flow in both directions from old to young and vice versa based upon new practices that encourage mutual mentorship.
In this conversation, Chip will disrupt how you think about teaching and learning, and share how to activate mutually-beneficial relationships between the generations of your workforce to inspire a growth mindset in your culture (not just for young hires).
Toward a Psychology of Business: Simple Truths for Creating a Culture (and Life of Happiness, Balance, and Success)
Chip believes the most neglected fact in business is that we're all human and that business schools don't do enough to help us understand that creating peak experiences for stakeholders can create peak performance for a company. The PEAK model can be used to understand how a company can relate to relationships beyond those with employees and customers: investors, vendors, the community, and, even with yourself. As a practitioner who has used his own company (with over 3,000 employees) as a laboratory for understanding the human condition, Chip's philosophical but prescriptive approach to fulfillment and work-life balance will be very illuminating.
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