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Christine Mcleod      

Workplace connection, engagement and leadership

Christine dedicates herself to helping deliver business results through a well-defined and meaningful people strategy. Her passion lies in helping organizations and business leaders connect more effectively withemerging leaders of the Millenial generation. Christine has delivered workshops, concurrent sessions and speeches for the past fourteen years.

A career shaped by hands-on operational experience has developed Christine's passionate advocacy for the strong connection between employee experience, guest experience and tangible business results. She has spent the past 14 years in senior operational and human resource roles designing, producing and implementing innovative people programs touching everything from compensation to leadership, recognition, communication, sales, service standards and frontline training.

Christine was the Director of Culture & People Development for Boutique Hotels and Resorts of BC and preceded that role with 8 years as the Director of Training for Intrawest Corporation's $100 million Retail Division. Christine has managed the opening and ongoing operation of a $4.5 million specialty retail store in Whistler BC and started her retail career managing one of the Gap's largest Canadian stores in Montreal.

Christine is the recipient of numerous professional awards, including the following:

  • Retail Council of Canada Retailer of the Year (1996)

  • Retail Council of Canada Training and Development award (1996)

  • Retail Council of Canada People Retention Strategy (2006)

  • US National Ski Areas Association award, Service program (2005)

Christine has spent the past 17 years of her career in senior operational and human resource roles with The Gap, Whistler Blackcomb (North America's number one ski resort), Intrawest Corporations and Boutique Hotels & Resorts of BC. The culture of operational excellence and employee engagement in each of these four leading edge organizations have greatly influenced Christine's approach to business. Connecting with authenticity is what Christine is about.

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