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Clara Shih        

CEO & Founder of Hearsay Social; Author of "The Facebook Era"

Clara is CEO and Founder of Hearsay Social and a pioneer in the social media industry.

Hearsay Social is the leading social sales and marketing platform, empowering the worlds largest companies to build stronger customer relationships, grow revenue, and bolster their brands across social networks.

In 2007, Clara developed the first social business application, called Faceforce, and subsequently authored the New York Times-featured bestseller, The Facebook Era: Tapping Online Social Networks to Market, Sell and Innovate, now used as a marketing textbook at Harvard Business School.

Clara has been named one of Fortunes Most Powerful Women Entrepreneurs, Fast Companys Most Influential People in Technology, and one of Businessweeks Top Young Entrepreneurs.

Clara is a member of the Starbucks Board of Directors and previously served in a variety of technical, product, and marketing roles at Google, Microsoft, and

She graduated #1 in Computer Science at Stanford University, where she also received an MS in Computer Science User Experience and Design.

Clara also holds an MS in Internet Studies from Oxford University, where she studied as a U.S. Marshall Scholar.

Speech Topics

The Social Selling Revolution: How LinkedIn, Facebook, and Twitter are Transforming How Agents Sell

Every day, a billion people share the most important moments of their lives on social media, from new jobs to newborns -- and everything in between. Your own social networks are full of these “social signals” and your competitors are acting on this information in real time. The days of cold outreach are over-- today's savvy agents leverage these real-time insights to get smart about whom to reach out to, when to reach out, and what to say as well as to build deep lasting relationships that result in renewal, upsell, and referrals. Bestselling author, social media expert and Silicon Valley tech CEO Clara Shih will walk through how to succeed in today's radically different selling environment.

Social Business (social media marketing/sales/customer service)

Big Data


Women in Business

Women in Technology

Silicon Valley


Why Hearsay Social's Clara Shih pushes companies to think digitally

"The Social Business Imperative" written by Hearsay Social CEO Clara Shih. ... Image Credit: The Social Business Imperative, Pearson Education Inc., 2016.

Why Social Media Is Everyone's Business -- Yours Included

Tech Apr 26, 2016 @ 05:00 AM views The Little Black Book of Billionaire Secrets ... In her new book, Silicon Valley entrepreneur and founder Clara Shih says ... and Hearsay Social founder Clara Shih says every employee — in every industry  ...

Clara Shih to Discuss the Impact of Automation at Fortune Brainstorm Tech 2016 (#FortuneTech)

Hearsay Social CEO and founder Clara Shih (@ClaraShih) will join Adam Nash (@AdamNash), president/CEO of Wealthfront; Sallie Krawcheck (@SallieKrawcheck), CEO/co-founder of Ellevest; and Aydin Senkut (@ASenkut), founder/managing director of Felicis Ventures, for a lively discussion on the impact of artificial intelligence at 2016 Fortune Brainstorm Tech (@BrainstormTech) this week in Aspen, Colo.

Hearsay Social CEO Clara Shih Named to 2016 IA 25 List of Industry Influencers

We’re excited to share that our CEO and founder, Clara Shih, was named this week to Investment Advisor’s prestigious 2016 IA 25 list of the most influential people in the financial services industry.

Yes, Shih can! Hong Kong-born entrepreneur returns to city to set up financial social media firm

When US tech entrepreneurs Clara Shih Chong-wai first set up her social media marketing company Hearsay Social, people would often mistake her as her partner’s secretary. With 22 markets under her belt – Hong Kong being the latest addition – she has now shown how women can overcome all odds and run successful ventures.

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