Craig Valentine (President of The Communication Factory) is an award-winning speaker, trainer, and facilitator. He presents programs on Change, Communication, Customer Service, Performance, Leadership, and Motivation.

What can Craig do for your organization?

Craig will provide your people with the proven processes for peak performance. Whether undergoing change, developing leaders, or strengthening your customer service muscle, Craig will not only provide you with the proven tools, he will motivate you to use them. In a nutshell, Craig makes you TALL (Think, Act, Laugh, and Learn) and his programs are unforgettable.

What has Craig done?

As a former award-winning management trainer for one of the most prestigious national training firms in the United States, Craig has helped several hundreds of companies use the processes that resulted in the growth of their people and their performance.

Armed with an MBA from Johns Hopkins University and a gift for teaching people, Craig has become a successful author and producer of many educational materials. He has received a Congressional Achievement Award from the United States Congress, a Citizen Citation from the Mayor of Baltimore City, and in 1999, with more than 175,000 Toastmasters in 68 countries, and more than 25,000 contestants, he was crowned Toastmasters International's 1999 World Champion of Public Speaking. Since then Craig has spoken in 44 states and 5 counties and upwards of 160 times per year. He now holds programs in the United States, England, Canada, Jamaica, and Taiwan. He is the author of the brand new book entitled, "The Nuts and Bolts of Public Speaking: Practical Tools for Powerful Presentations!"

Business, Work-Life Balance, Peak Performance, Communication, Customer Service, Personal Growth, Diversity, Education Professionals, Education Industry, Education Diversity Topics, Motivational, Leadership,