One of the world’s  leading experts on  motivation, customer service and leadership

Best-selling author of  fifteen books published in 19 languages

Renowned worldwide for his highly stimulating keynote talks, seminars and training programs

Having gained a Ph.D at London University Dr Freemantle began his career as a Production Manager at Mars Ltd.  After a period with International Computers (UK) he was headhunted to become Personnel Director of Perkins Engines (UK) before being invited to join the Board of British Caledonian Airways (UK) as Vice-President Human Resources.  In 1984 he left to set up his own consultancy business Superboss Ltd and help companies increase profitability by improving  their approach to all aspects of customer service, employee motivation and leadership.

David Freemantle has written fifteen  books including a number of best-sellers.  They have been published in nineteen  languages worldwide.  His clients include Singapore Airlines, Citibank Singapore and many more. In the USA he has worked for Bank Atlantic (Florida) and Hallmark Cards (Kansas City)

MOST REQUESTED TOPIC:

The Buzz

Motivating people to deliver world-class customer service

Based on research around the world for his books this inspirational talk presents the key BUZZ factors for motivating people to delilver world-class customer service and thus attract customers back time and time again

Business, Attitude, Empowerment, Customer Service, Personal Growth,