How do you stand out from the competition? Customer Service is something everyone SAYS they offer -but customers want to have long term relationships with those they do business with and that involves more than just "saying" you offer good service.

Deborah's passion has always been and continues to be the customer experience; connecting with customers, understanding their needs, their motivation and looking for solutions to enhance the relationship. It is that passion that led her to create www.MakeorBreakMoments.com.

As a speaker and trainer, Deborah provides her audience with real life solutions and examples that help to market their business, establish their expert status and enhance the customer relationship.

http://www.ohio.com/business/101627073.html Deborah Chaddock Brown Keynote speaker for Annual Goodwill Employees of Distinction Award luncheon.

Customer Service, Marketing, Social Networking, English, Keynote, Customer Experience, Customer Loyalty, Guerrilla Marketing, User Generated Content, Technology, Strategic Planning, Search Engines / SEO, Entrepreneurship, Social Entrepreneurship, Social Media, Business, Motivational,