Jeff’s work as the director of the Decision Services Unit at the University of California San Francisco Medical Center has captured national attention. The unit recently won an award from the Mayo Clinic’s Center for Innovation for its “ideas that had the potential to transform for the better the way health care is experienced and delivered.” In his ground breaking work, Jeff has studied patients making the most critical decisions about aggressive medical therapies. He’s discovered that the steps that help a patient make thoughtful, informed decisions about dealing with cancer can be widely applied to others making difficult decisions.

Jeff is an assistant professor at UCSF where he studies and teaches leadership, teamwork, and decision making. He has spoken about his innovative training and decision-making programs to audiences across the globe. He is the author of peer-reviewed journal articles, book chapters and case studies.

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