Not All ‘Generational Issues’ are Really Generational: Managing Disrespect & a Perceived Poor Work Ethic

Tension among employees and managers who are members of different generations continues to be an issue. As a psychologist, Dr. White has investigated the issues which seem to underlie much of the tension experienced. The answers may surprise you. In this session, Dr. White will discuss the question, “Are ‘generational issues’ really generational?”, and offer other potential explanations for the behaviors observed. He will also help participants understand why (and when) we feel respected and disrespected, and practical steps to take to address the issue. Finally, he will offer reasons why younger employees seem to have less of a work ethic and what can be done to reduce the tension around this perception.

Not All ‘Generational Issues’ are Really Generational: Managing Disrespect & Lack of Trust

Tension among employees and managers who are members of different generations clearly continues to be an issue. As a psychologist, Dr. White has investigated the issues which seem to underlie much of the tension experienced. The answers may surprise you. In this webinar, Dr. White will discuss the question, “Are ‘generational issues’ really generational?”, and offer other potential explanations for the behaviors observed. He will also help participants understand why (and when) we feel respected and disrespected, and practical steps to take to address the issue. Finally, he will offer the four core components of trust, our culture’s misunderstanding of not trusting others, and actions each person can take to begin to build (or rebuild) trust with others.

Do Generations Differ in How They Want to Be Shown Appreciation?

A lot of attention has been given to the differences across generations – their values, perspectives on work, and what motivates them. Much of this “information,” however, appears to be based on individuals’ observations or opinions, rather than grounded in factual data. Learn what differences (and similarities) exist across generations, related to how different generations want to be shown appreciation – what is important to them, and what isn’t. Based on research with over 60,000 employees, Dr. White helps guide leaders and colleagues to practical actions that can be used to show authentic appreciation to their colleagues, regardless of the employee’s age.

How to Successfully Communicate Appreciation to Remote Employees

More and more American employees are working remotely and the proportion of remote workers continues to increase every year. Additionally, between 80 – 90% of the U.S. workforce report they would like to work remotely at least part-time. Since we know that when employees feel appreciated, their engagement increases and turnover decreases (as well as a number of other positive benefits occur), a key question becomes: how is appreciation effectively communicated to remote colleagues?

We conducted research with over 86,000 employees, comparing how individuals in long-distance work relationships want to be shown appreciation in contrast to those who work in face-to-face settings. Dr. White shares these results and the practical implications for supervisors and managers who work with remote employees. Information will be given both about the preferred appreciation languages of remote workers and practical actions these employees suggest for making long-distance appreciation more effective.

How to Neutralize Negativity in Your Workplace

Negativity is rampant in the workplace today, as evidenced by increases in complaining, blaming, gossiping, criticism, cynicism, anger, conflict, even physical aggression. Why? Are employees more negative? Do managers really not care about employees? Discover where negativity comes from and what can be done to make a more positive work environment. From his research with toxic workplaces, Dr. White identifies the issues that underlie employees’ negative reactions and provides insight into practical steps that we each can take to ‘calm the waters’ and begin to create healthier and more positive work cultures.

Dealing with Dysfunctional Team Members

One of the greatest challenges in our work is dealing (effectively) with those with whom we work – supervisors and managers, colleagues, and customers. Blaming, making excuses, entitlement, controlling information, creating conflict, passive-aggressiveness – all are dysfunctional patterns commonly seen in the workplace. Often, we know we are frustrated with others but don’t what to do to “fix the problem” or just how to survive the day! As a psychologist, Dr. White provides insight into the behaviors that create such intense turmoil and gives tips on how to respond in a healthy way – and not go crazy yourself!