Culture of Extraordinary Service

You will learn how to create a culture with your existing employees (internal customers) that will set you apart from your competitors. And by virtue of those skill sets to further dominate your market you will not need to hire additional sales people, additional marketing, or add inventory. You’ll be able to leverage the existing outstanding culture to propel you to be the industry leader and increase profits as you continue moving forward. This program is a comprehensive system that takes your employees on a journey through every aspect of service and sales in your industry. At the conclusion of this program, your organization will be prepared to increase productivity, increase profits, and increase morale. As a bonus, the employees will acquire a newfound respect for the external customer along with their internal colleagues.

Leadership

There are no good or bad leaders. Either you are a leader, or you are not! The Leadership Development Presentation takes on a unique perspective in leadership to focus on what works as a leader and equally important, what does not.

Dr. Grandinetti will take you on a journey of the mistakes leaders often make and how to avoid them. You will learn how to maneuver around potential land mines when it comes to leadership. Additionally, this program will display how to leverage your workforce to increase productivity as a Leader, and more importantly how to sustain it. This program will be both extremely motivational, and inspirational, and will give each attendee skill sets in which to lead no matter what their title is.

True Motivation- Inspiration

In this presentation, you will truly understand the dos and don’ts of motivation and why 95% of any motivational practice does not work in organizations. You will be equipped with proven methods to motivate/ inspire your organization as you are shown skill sets to raise the bar of your team and increase productivity by simple strategies that have been tested over time. These attendees will glean valuable proficiencies they can carry through their professional and personal life.

I.e.: Motivation means motive or action; however, for the most part no one can really motivate you to take action. It has to come from within. The best way to have any movement or action is to find out what demotivates your team, and do the opposite. If you focus on just 3 of those, you will be further ahead than 98% of companies. Verses just trying to motivate someone with just inspirational words or posters.