Working in Harmony With AI

Poised to replace millions of jobs, it’s easy to view AI as the enemy. But what if instead we embraced Artificial Intelligence as the key to unlocking our true creative potential?

The future is here, and for the first time in history, it’s highly skilled labor at risk of losing jobs to robots. By some leading estimates, upwards of 40% of all current jobs could be replaced by AI within the next 15 years!

But even with the uncertainty it brings, I do not believe AI should be treated as our enemy. In fact, it’s just the opposite. We should embrace AI. Not as a tool to eliminate jobs, but as one to take over the tedious, repetitive parts of our work, freeing us up to leverage the skills that make us uniquely human: creativity, intuition, empathy, and imagination. The skills we were actually hired to use, but are so often restricted by unruly inboxes, excessive meetings, and repetitive reporting.

As Head of Innovation and Creativity at Disney for the last decade, my job was to uncover the untapped creative potential of our teams by embracing new technology as an opportunity, not a treat. Today, I use this experience to show CEOs across the world how to do the same, providing their organization with the tools needed to leverage their most important asset: their people.

As part of my Working in Harmony with AI presentation, I’ll show you how by leveraging AI to take over the mundane, repetitive, and time-consuming tasks hiding throughout your organization, you can redirect your teams’ energy towards the skills that make them uniquely human. And as a result, give your company a massive competitive edge.

Customer Experience Magic

Transforming a product centric culture into a consumer centric one. How companies can create Customer Experience Magic by deeply understanding their consumer, transforming their culture with amazing results.

Embedding Innovation Into Everyone’s DNA

Leading A.I. expert Kai Fu Lee has suggested that upwards of 40% of current jobs could be replaced by Artificial Intelligence within the next 15 years. 40%! So, how will we compete in the next decade? What skills will we need to survive in a decade of total disruption and rise in A.I.? Simple. Businesses that will win will be those that leverage the most impactful human traits that AI won’t be able to replicate (at least not for the foreseeable future): Creativity, Intuition, Curiosity, & Imagination.

As Head of Innovation and Creativity at Disney for the last decade I learned that there is a huge gap in the market. CEOs everywhere would look to us – The World’s Most Creative Company – for guidance on how to create a culture of innovation, and provide their organization with the tools needed to leverage their most important asset: their people.

But here’s the challenge: until now, no one has made innovation tangible. Many companies hire an Innovation consultancy or build an “Innovation Department," only to find that they have not truly driven cultural change and embedded innovation across the entire enterprise.

What if, instead, there was a Design Thinking Innovation Toolkit? One that everyone could use that makes creativity tangible, innovation easy, and the process enjoyable? That’s exactly what I have built leaning on my years of experience at Disney, and exactly what I’ll share with you as part of Embedding a Culture of Innovation into Everyone’s DNA presentation.

Think Different

Duncan’s shares insights from his time as Head of Innovation & Creativity at Disney, providing a unique set of Innovation Tools and Techniques that everyone can use to Think Different