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Elizabeth Dixon    

Author, Entrepreneur & Customer Experience Expert; CEO of Trilith Foundation; Former Principal Lead of Strategy, Hospitality & Service Design at Chick-fil-A

Elizabeth Dixon is a winsome business leader and serial entrepreneur connecting with executives and their teams, integrating strategy, innovation, leadership, and personal development in speeches that ignite conversation and inspire purposeful action.

She shares secrets to creating exceptional customer experiences and finding purpose for audiences worldwide at live events and through virtual video resources, consulting, and her books, "The Power of Customer Experience," outlining proven elements for lasting impact in what has become the most crucial component of business success, "The Strength of Purpose," a guide to knowing and living your reason for being, and "The Strength of Purpose Handbook," a guide for crafting purpose, journaling progress and setting goals to live your reason for being.

Blessed to work for extraordinary brands including Disney World, Gap, YMCA, and Cooper Aerobics Center, mentored by renowned leaders including Dan Cathy and Horst Schulze, Dixon brings almost 20 years of experience as a leader at the Chick-fil-A Support Center, where she served in Service & Hospitality, Strategy, Research & Development, and Human Resources.

Always growing, always creating, Dixon’s current roles include CEO of Trilith Foundation, focused on inspiring human flourishing, reporting to Dan Cathy, Chairman of Chick-fil-A; and she leads Slumber Sleepwear, a luxurious sleepwear company, as Founder and CEO.

Speech Topics


Personal Growth

Visionary: How to Craft & Cast Compelling Vision and also Creating Clarity by Finding Focus

Business Growth

5 Elements for an Exceptional Customer Experience

5 Principles to Strategic Decision Making

Do you ever feel the anxiety in decision making? Should we do this or that? Say yes or no? Go or stop? If so, you aren’t alone. The good news, there are ways to shift this dynamic with 5 key principles and successfully make decisions that indicate priorities we are proud of.

Growth in Crisis

Crisis, of any kind, is rarely welcomed and always painful. A mystery of crisis is that hidden within it is an opportunity for growth and not just any kind of growth. Amplified growth. The challenge is that most people miss the opportunity, and at best walk out of a crisis surviving. So how do you avoid being most people? How do you take the chance to grow and walk out of the crisis stronger?

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