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Erica Kuhl recently left Salesforce where she spent 17+ years building the iconic Trailblazer Community and programs. As the VP of Community at Salesforce, she was responsible for a 3 million+ member thriving customer Community where members go to connect, learn, have fun and give back. Kuhl has ventured out on her own and is helping organizations build authentic, engaged, and empowered communities. She is passionate about transforming the way organizations team up with their customers through community. She provides expert, authentic and trusted services to customers starting or reinvigorating a customer community. She also helps build scalable programs and clear ROI to gain value from a community as fast as possible.
At Salesforce, Kuhl ran a sizable team that was responsible for a variety of Trailblazer Community Programs, such as: The MVP Program, which rewards and recognizes top community experts/advocates for their ongoing contributions back to the Trailblazer Community. The Community Group Program where Trailblazers volunteer to run groups in their region, by vertical or by affinity. And the newest addition to the Trailblazer Community suite: the Salesforce Student & Placement Programs, which help students and career changers learn in-demand job skills and connect to opportunities, from mentorship to employment.
Kuhl lives in Boulder, CO with her husband, two kids and their dog.
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