E-MAIL AND TELEPHONE ETIQUETTE

This session is designed to increase the level of communication within a group through e-mail and on the telephone. Participants will learn how to create a message that is easily understood by the recipient, how to inflect tone into their e-mail, how to manage conflict through e-mail, and what to avoid when sending an e-mail. Participants will also gain invaluable skills that will improve their ability to relate on the telephone and create stronger rapport.

As an Individual Coach and Life Strategist

Gail will customize coaching sessions to an individuals needs. Sessions may include but are not limited to: Focus, Motivation, Recognition of Strengths, Resilience, Performance, Personal and Professional Etiquette Situations, or Goal-setting.

SELLING SUCCESS SALES PROGRAM

The competition can be crushing and today, sales representatives must stand out and demonstrate value. The sales program, Selling Success, has had both national and international recognition for producing outstanding results and increasing revenues. When hiring Gail, organizations may chose from a variety of topics that include maximizing the sales process, building long-term client relationships, and how to generate new business.

LEADERSHIP

The world is lacking good leadership! This speech will teach both supervisors and upper management the essentials of leadership development from how to recognize employee strengths to demonstrating a value system that a team will emulate. Audiences will learn how Gail transformed herself from "traditional" management to "progressive" management and how she turned a one-man operation into a 3-division Department, doubling team performance within a 6-month time frame. Gail will share concrete strategies that will increase performance, commitment, and motivate a team.

MOTIVATIONAL/ACHIEVEMENT: MAKE A DECISION TO WIN!

Ninety-nine percent of audiences asked do have goals they want to attain and do believe they are capable of accomplishing more in their lives? In Make a Decision to Win, Gail identifies what separates those who have success from those who dont and demonstrates how extraordinary preparation and strategy must become a way of life. She shares her rags to riches story, surviving bankruptcy, and thriving in a business where 90% fail in their first year. This speech will leave your team inspired to achieve and her formulas will provide solutions to tackle the obstacles and choices that interfere with personal and professional success.

GROWING YOUR BUSINESS IN A STRUGGLING ECONOMY

50-minute Keynote: Employee Level

The challenges in todays economy have affected the core results within the business sector. Employees are challenged to be creative, resilient, and flexible. Gail shares concrete tools that will help employees utilize their creative resources, stay focused, and increase their productivity.

50-minute Keynote: Management LevelManagement today is not only faced with the challenges of todays business economy, but managing a staff who must deal with its personal and professional repercussions. The strength of management is key to the survival in our struggling economy. Gail provides managers with the essential tools to increase sales, uplift employee morale, and improve communication levels between management and front-line employees. This program will help management achieve results and take action toward the company vision.

As a 50-Minute Keynote Speaker

Gail has spoken to a wide spectrum of organizations over the years. Each 50-minute keynote speech is customized for maximal impact on the audience. Gail's techniques have proven to motivate audience after audience.