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Gary Magenta    

Author, Customer Experience Guru & SVP at Root Inc.

Gary Magenta is an internationally renowned speaker, author, and wiseguy. Whatever the challenge, Gary brings more than 30 years of business experience to every client, supported by a realistic outlook, a durable ""street sense"" for creating results, and a sense of humor that puts things into perspective.

Thousands of people have laughed, cried and danced their way through Gary Magenta's unique, exhilarating sessions for more than 10 years. (Yes, danced!) His highly engaging, humorous and direct approach bring insights based on more than 30 years of expertise helping organizations change. Whether it's a private corporate event or a big industry conference, executives, managers and front-line employees look to Gary to inspire, transform and elevate their work and lives.

Gary is the author of ""720 Haircuts—Creating Customer Loyalty that Lasts a Lifetime"", ""The Un-Bossy Boss"", and the forthcoming book, ""Disrupt, Defy, Differentiate!"". Gary is a highly sought after media resource and speaker for client events, industry conferences, and business strategy and human resources seminars.

He has been recognized with a Stevie American Business Award for Executive of the Year. Gary lives in Chicago, Illinois and Fort Myers Beach, Florida with his wife and has two grown sons. He is a serious foodie, a Google fanatic and an unapologetic reality show junkie.

Speech Topics


DISRUPT, DEFY, DIFFERENTIATE

  • Three keys of great retail disruption (They will work for you, too!)
  • Discover what great disruptors do
  • The steps you need to take to disrupt
  • How to evaluate what your company is doing now

CREATING THE ULTIMATE CUSTOMER EXPERIENCE

  • How to have buyers jumping over the competition to get to you
  • Discover the importance of a customer-first culture
  • How to empower managers to act like owners

ORGANIZATIONAL TRANSFORMATION

  • Build a bridge from where you are to where you want to be
  • Discover how the most successful organizations make change happen
  • The proven change process
  • How important people are to the change process

THE POWER OF MANAGERS

  • The secret weapon to engage employees, accelerate change, and drive results
  • Discover how to transform managers into your chief engagement officers
  • How to accelerate your business growth through your managers
  • What every manager needs to know to be successful

Books


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