Guy Marion is the CEO and co-founder of Brightback, an automated customer retention company that is on a mission to help subscription-based businesses grow customer lifetime value while delighting users.

Prior to founding Brightback, Marion was an Entrepreneur In Residence (EIR) at Matrix Partners, Autopilot COO, Zendesk Head of Online Sales, CollabNet VP & GM, and CEO/growth at Codesion (acq. by CollabNet, 2010). He has a Ph.D. in the natural sciences, and enjoys hiking, sailing, and hanging with his wife and two kids.

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