Leading Through the 6 Change Reactions: Why Change Stalls and What You Can Do About It

When they announce changes, leaders tell their people that change is now a fact of life. But there is another fact of life: people respond to change in six ways. When leaders and managers ignore the 6 Change Reactions, they make change harder than it needs to be. But you and your leaders can create a change wave rather than struggle to push the change forward. This humorous, fast paced session presents a breakthrough approach to change. You’ll understand The 6 Change Reactions and… • why change programs backfire • why trying to help people change is keeping them from changing • how to map your team or organization on the 6 Change Reactions curve • why many change teams die a slow death after going in circles until the forward-thinking people disengage • how to set up a team for a quick start • how to find and train change salespeople who can convince the critical few that will move the change forward • how to help the three negative reactors use their negativity to speed things up rather than bog them down • how to deal with the one percent hard core resisters so they don’t ruin everything You’ll never look at your people the same way again, and they will love you for it.

LEADING ACROSS MULTIPLE GENERATIONS

He is the author of the bestselling training course Leading across Generations. His generational keynotes get people laughing at the generations so they quit complaining about the generations and start learning why the generations are different and how to turn those differences into productivity and sales. People often refer to his presentation on generations as one of the best speeches they have ever heard.

PRESENTATIONS INCLUDE

• Leading Across Multiple Generations: Helping Traditionalists, Baby Boomers, Gen Xers, and Millennials Get Through Their Sticking Points Get Stuff Done

• Leading the Millennials: Gaining, Training, and Retaining the Text Message Generation

• Don't Miss Half Your Market: Selling to Traditionalists, Baby Boomers, Gen Xers, and Millennials

THE 6 CHANGE REACTIONS

Nothing is more frustrating or discouraging than trying to turn around negative environments or employees. This humorous keynote uses the metaphor of burping a baby to help leaders understand how to keep their teams from turning negative and what to do when they have already have. You’ll learn how to separate the dangerously negative people from the merely irritating, how to keep negative people from taking over your team, and how to move people through changes without letting the negative people take over.

PRESENTATIONS INCLUDE

• Leading through the 6 Change Reactions: Why Change Stalls and What You Can Do about It (for leaders, managers, and supervisors)

• Understanding the 6 Change Reactions: Making Change Faster and Easier for All of Us (for all employees)

• Light Eaters, Yipper/ Yappers, and Hound Dogs: Dealing with the Three Types of Resistant and Negative Employees (for everyone)

PRODUCTIVITY

Productivity has two parts: how well the organization communicates priorities and how well individuals use their time. Most approaches just focus on individual time management. Haydn's productivity presentations do both: he helps leaders and managers get clear on how to get their people focused while also helping individuals manage their time and deal with the overwhelming flood of email, technology, and information.

PRENTATIONS INCLUDE

• FranklinCovey’s The 5 Choices for Personal Productivity in the Information Avalanche

• FranklinCovey’s 4 Disciplines of Execution

• FranklinCovey’s Why Sales People Can’t Get Time to Sell and What to Do About It

TRUST

When trust is high, teams get things done. But when trust is low, everything slows down and costs more.

PRESENTATIONS INCLUDE

FranklinCovey’s The Speed of Trust: the One Thing That Changes Everything

Haydn Shaw travels from Chicago, where he lives in a multigenerational household with his Gen Xer wife, Laurie, his Traditionalist mother-in-law, his disabled Gen X brother-in-law, and his Millennial children.