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Jane Handly  

After researching over 700 major businesses, gathering information that includes over a half a million face to face encounters with customer contact employees, Jane Handly knows beyond a shadow of a doubt what it takes to get and keep your customers.

She knows for sure what makes service leaders successful.

Jane Handly has 15 years of proven experience as a professional speaker, author and consultant. She is a graduate of Wake Forest University with a Masters Degree in Communication.

She is author of two books; "Getting Unstuck" and "Why Women Worry", and has appeared as guest on over 200 radio and television programs including Regis and Kathie Lee, The Home Show with Gary Collins and Dr. Robert Schuller's Hour of Power.

Her work has been the subject of articles in such prestigious publications as Business Week, Ladies Home Journal, USA Today and Money Magazine.

Jane was elected to serve on the Board of Directors of the National Speakers Association. She holds the CPAE (Council of Peers Award of Excellence) and the CSP (Certified Speaking Professional) designations from NSA.

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