Jay Baer teaches businesspeople how to turn their customers into more customers. A founder of five, multi-million dollar companies, Jay delivers highly customized, engaging keynote presentations on word of mouth, marketing, customer experience, and customer service. His consulting firm, Convince & Convert, provides strategic counsel to the world’s most iconic brands like Caterpillar, Oracle, 3M, Adidas, and The United Nations. The best-selling author of six books, Jay was recently inducted into the Professional Speaker Hall of Fame and the Word of Mouth Marketing Hall of Fame. He is also the host of the award-winning Social Pros podcast.

Marketing, Merchandising, Social Networking, Media Professionals, Advertising, Public Relations, Branding, Keynote, Funny, Customer Loyalty, Technology, Strategic Planning, Digital Marketing, interesting, influential, Social Media, Authors, SXSW, Business, Bestselling Author, Entrepreneurship, Motivational, Culture, Consulting, Writers, Literary, Award-Winning Author, COVID-19, Economy, Strategic Leadership