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Jeanie Daniel Duck  

Change, Leadership, Management

During her 13 years at BCG, Jeanie Daniel Duck has been a leader in the organization practice group, focusing her expertise on the human side of change, advising CEOs of Fortune 100 companies on leadership, culture, strategy, and change. A recognized worldwide expert on change management, Jeanie has written several articles including "Managing Change: The Art of Balancing," which first appeared in Harvard Business Review and has become a best selling reprint that is now required reading in many top business school, university, and executive education courses. She also authored the best seller, The Change Monster: a brilliant, original, and powerful look at corporate change--mergers, reorganizations, transformations--and why it succeeds or fails. Jeanie shares with her audience a tough minded but compassionate book about leadership when major changes are demanded: after a merger, when profits are falling or markets being lost; and also about the discipline and kindness it takes to get the people who report to and depend on you to confront their fears and move on to a new agenda, strategy, or company. After years of experience working with some of the most important change efforts of our time, Duck devised the "change curve" to represent the five phases of change: stagnation, preparation, implementation, determination, and fruition. Duck explains that each company's experience along the curve will vary; the phases, though, will always remain the same. An engaging, humorous, efficient speaker, Duck uses real examples of corporate change to illustrate successes and difficulties in negotiating the curve.

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