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Jennifer Dean  

"Highly sought-after professional development and customer service speaker with a unique outlook on life"

Jennifer Lynn Dean


Jennifer Lynn Dean is President and founder of Dean's Professional Services - Smith & Dean, Inc., an award-winning staffing, consulting and leadership development firm. Jennifer graduated from the University of Houston. She began her career 16 years ago. In 1993, Jennifer started her own company, specializing in medical staffing and consulting. The company is currently and previously listed in the 2008 Houston Business Journal's Book of Lists as 6thth Largest Permanent Placement Firm and Houston Fast 100.

The experience Jennifer has gained as a business owner in the staffing, staff development and consulting has led to her strong desire to share her knowledge with others through public speaking. A highly sought-after speaker, Jennifer speaks more that 60 times a year to various medical associations, physician's offices, educational centers, corporations and churches through out the United States. Subjects she specializes in but are not limited too: are Healthcare Management, Customer Service, Motivational Techniques, and Teambuilding seminars all customized.

Jennifer has just written and published her future best seller, Energy Drink for the Soul, The 1st Sip, in addition to articles on Healthcare and Customer Services issues for the Houston Chronicle and a multitude of medical magazines. She is a member of the National Speakers Association (NSA), on the board of the Texas Association of Staffing, and a Past President of Houston of the Houston Society for Healthcare Human Resource Administration. In 1998, she was a finalist for the Pinnacle Awards and in 1999 and 2000, a finalist for the Ernst and Young's Entrepreneur of the Year Awards. Just recently in 2008, Jennifer was named a YMCA Minority Achiever from the Greater Houston Area's YMCAs.

Dean's Professional Services - Smith & Dean, Inc. is a member of the National Minority Supplier's Development Council, Houston Minority Business Council, Texas Association of Staffing, American Staffing Association, Society for Human Resource Management, and the Houston Society for Healthcare Human Resource Administration.

When speaking Jennifer shares what seems like a lifetime of insights, inspirations and aphorisms that will tickle your funny bone and challenge you to see yourself, your job and customer service, internal and external, in a new light.


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