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Jenny Arden        

Chief Design Officer at Zillow Group

Jenny Arden is Chief Design Officer at Zillow Group brands where she leads product design and research, supporting the development of innovative new products and improving the Zillow user experience with high-quality design. She is focused on fostering a customer-focused culture, creating world-class digital experiences, and ultimately solving user pain points so they can unlock life's next chapter.

Arden is a veteran design leader known for bringing new, large-scale initiatives to life. Over her 20-year career, Arden has served on design leadership teams at Nike, Lyft and Airbnb and executed design projects for Google, IDEO, Razorfish, JPMorgan and Goldman Sachs. Her multifaceted experience spans consumer technology, user experience, brand, business strategy, and financial services.

Arden earned a Bachelor of Arts in Graphic Design from the Rhode Island School of Design and a Bachelor of Science in Physics from Brown University. She also completed executive education in leadership and business at Harvard Business School.

News


Zillow Group Hires Jenny Arden as Chief Design Officer
Jan 7, 2022 ... Over her 20-year career, Arden has led creative and design teams at Nike, Lyft and Airbnb. An accomplished design leader with a unique background that spans ...
Don't Just Do Your Job, Designers. Do It Ethically
Jenny Arden, director of transportation at Airbnb, shared an experience she had 11 years ago when she was hired by an auto company to sell car loans to low-income consumers who couldn’t afford the repayments. “At that time, in the design world, we were just told to do our job,” Arden said. “Now, what I’m really proud of is that we have that seat and are able to say no.”
‘Our mission is to provide a world where anyone can belong anywhere’, says Airbnb’s director of transportation
The commercial success that Airbnb has garnered in the last ten years is undisputed. Not content with just becoming the market leader in short-term home rentals, the company has since gone on to offer its users travel advice, in-depth guides based on local knowledge, and personalised experiences lead by local hosts to further foster its tightly knit and ever growing community...

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