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Jessica Tan, an MIT graduate in electrical engineering, first encountered Ping An while working at McKinsey in Singapore. As a partner with the consulting firm, Tan helped Ping An develop a major new campus in China—a job she says she was reluctant to take on. But now Tan sits as co-CEO of the $164 billion company, after joining the firm in the dual role of Chief Operating Officer and Chief Information Officer in 2013. Nominally an insurance firm but in effect a data-driven tech company, Ping An Group, which ranks No. 29 on the Fortune Global 500, is the largest entity in terms of revenues represented on the list. Under her new role as co-CEO, Tan continues to oversee the group’s technology ventures, which are the backbone of the company’s operations.
Ping An is an insurance company, but demand for its Good Doctor telehealth platform boomed as COVID-19 spread in China in early 2020: In the first half of the year, Good Doctor saw a 26.7% increase year on year in medical consultations as patients avoided hospitals and hands-on care. Other parts of Ping An’s sprawling business are also benefiting from rapid digitalization. Its smart-city arm is helping 118 cities in China digitize their government services as citizens remain wary of in-person interactions. Ping An’s hometown of Shenzhen, for instance, is aiming to deliver 7,000 services on a single app.
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