Jim Harter, Ph.D., is Chief Scientist for Gallup's workplace management and wellbeing practices. He is the coauthor of the No. 1 Wall Street Journal and Washington Post bestseller, "It's the Manager", released in 2019. His work has appeared in the Harvard Business Review, The New York Times, The Wall Street Journal, Fast Company and Time magazine in addition to many academic publications.

Dr. Harter is the primary researcher and author of the first large-scale, multi-organization study to investigate the relationship between work-unit employee engagement and business results, including profitability, productivity, turnover, customer engagement, safety and health. Updated periodically, this study currently covers more than 82,000 business units and includes 1.8 million employees in 230 organizations across 49 industries and in 73 countries. Jim is also the coauthor of the New York Times bestseller "12: The Elements of Great Managing" and the New York Times and Wall Street Journal bestseller "Wellbeing: The Five Essential Elements". His research is also featured in the bestselling management classic "First, Break All the Rules".

Dr. Harter has authored or coauthored more than 1,000 research studies on topics in applied psychology and well-being. His specialties include psychological measurement and estimating the economic impact of management initiatives.

Authors, Business Coaching, Customer Service, Human Resources, Employee Engagement, Employee Retention, Personal Motivation, Corporate Culture, Career, Work-Life Balance, Workplace Issues, Health, Workforce Wellness, Management, Change, Future Of Work